Ravana Host
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Terms of Service

Last updated: November 15, 2025

1. Acceptance of Terms

By accessing and using RAVANA HOST's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Services Description

RAVANA HOST provides various hosting and digital services including but not limited to:

  • Web hosting services
  • Domain registration
  • SMS gateway services
  • Business email solutions
  • Cloud hosting services

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account
  • Use the services in compliance with all applicable laws
  • Not engage in any activity that disrupts or interferes with our services

4. Payment Terms

Payment terms include:

  • All fees are due in advance of service delivery
  • Prices are subject to change with notice
  • Refunds are subject to our refund policy
  • Late payments may result in service suspension

5. Service Level Agreement

We commit to:

  • 99.9% uptime guarantee for hosting services
  • 24/7 technical support
  • Regular backups of hosted data
  • Timely response to support requests

6. Prohibited Activities

Users are prohibited from:

  • Hosting illegal content
  • Engaging in spamming or phishing
  • Attempting to breach security measures
  • Using services for cryptocurrency mining
  • Distributing malware or harmful code

7. Termination

We reserve the right to:

  • Suspend or terminate services for violations of these terms
  • Refuse service to anyone for any reason
  • Modify or discontinue services with notice

8. Limitation of Liability

RAVANA HOST shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website.

10. Contact Information

For questions about these Terms of Service, please contact us at:

  • Email: [email protected]
  • Phone: +94 11 234 5678
  • Address: 123 Main Street, Colombo, Sri Lanka